The most cost effective way to achieve Compliance against audit requirements
License Service Agreement Levels

When contracting our services related to supply of a customised, ready to use, controlled documented system of policies and procedures, there is a one-off initial set-up fee payable on receipt of the prepared hard-copy folders of indexed documents. Documents are uploaded into the online document library for in-the-cloud access at the same time. Thereafter the system is supported and full manuals regularly updated by us within one of the following Service Agreements. View a brief over-view video of this quality and risk management system here.

HCSL Quality Systems
for Aged Residential Care Levels of Certification / Compliance Support

Service Agreement

Service Agreement

Service Agreement 

Service Agreement

Site specific customised policies and procedures
ready for your use in hard-copy – renewed as issues expire.

One set of hardcopy manuals supplied ready for use

HCSL QA system web-based
(on-line) access to your latest version of policies and procedures online

Receive bi-monthly e-newsletter and member access to
aged residential /management resources

HCSL QA system phone / email support

HCSL QA system web-based management of your quality and risk processes, eg; adverse
events, infections, restraint (including enablers), complaints and conducting your internal audits. The internal audit corrective action log will make managing corrective actions so much easier! 

Benchmarking adverse events and
infections against industry averages (web-based)

Mentoring and additional support
relating to Adverse Events/infections, ARRC and HDSS and Worksafe NZ
compliance via phone / email

On site visit once yearly at
mutually agreed time (additional visits by arrangement) 

On site provision of education sessions for staff –
annually (to coincide with scheduled visit/s)

Consumer surveys of Next of Kin and
Employees conducted and compile report of findings and opportunities for

Pre-Audit Compliance status review

View a brief over-view video of this quality and risk management system here.   Optional services can be
added to customise a package to meet your needs.  To request a no obligation quote for one of the above
options or a customised package, please contact us
here and complete the brief request form.